Servicing of Electrothermal Products
Our dedicated service staff are on hand to help in the unlikely event that your Electrothermal equipment develops a fault. Please contact them by one of the following means with a clear description of the problem;
E-mail: Electrothermal Help
Tel: +44 (0) 1702 303350
Fax: +44 (0) 1702 468731
On occasion it may be necessary for your equipment to be sent back to our service department for repair. In this case please contact the service department for a reference number, which you should include with your faulty equipment. Please clearly mark the package for the attention of the service department and post to the following address:
Unit 12A Purdeys Way,
Purdeys Industrial Estate,
ISO 9001:2008 certification
Electrothermal first gained ISO 9001 quality system registration in 1994 and is currently certified to the International Quality Standard BS EN 9001:2008. This ensures that Electrothermal is committed to providing the highest quality products, services and customer satisfaction.
The scope of our certificate No. CERT-0050898 is the design, manufacture, servicing and supply of laboratory, medical, defence and industrial heating equipment, instruments and control devices.